Transforming retail with innovative digital experiences

Our digital solutions enable retailers to offer personalized shopping experiences, optimize inventory, and improve customer engagement. From e-commerce platforms to loyalty programs, we empower retail businesses to stay ahead in a fast-evolving marketplace.
Retail

Retail

A Brand has a life of its own. Retailing is the best way to showcase a brand to its prospective customers. Perhaps brand loyalty is the most treasured of assets that a manufacturer can hope to acquire. This can only be achieved through the unmatched quality that a brand offers, its own personal mystique created by the advertising and its indispensable presence in our personal space that it occupies.
Retail, like any other business, must precariously balance many factors to arrive at the perfect marketing mix. Apart from the all-important customers, the vendors, dealers, associates, and employees, consistent and effective communication is essential. Our Enterprise SMS and digital marketing services provide the perfect solution for the retail industry by enabling real-time updates, promotional campaigns, and personalized engagement. With the right mix of push & pull messaging and targeted digital strategies, we help streamline communication and drive better connections across all stakeholders in retailing.
Benefits Bulk SMS Voice SMS WhatsApp Virtual IVR
SMS Promotion to targeted recipients based on user profile
SMS Based Store Locators
Inform your loyalty card holders for fresh stock and discount offers
Instant cost effective Communication with Partners & employees
Facilitate customers to get specific Product/Brand details via pull SMS
Allow Customers to get discount coupons by sending SMS to 56677
Integrate automated SMS alerts with existing ERP or CRM application
Automatic SMS updates regarding bonus points to the customers
Allow Employees & Channel Partners to get desired Information-On-Demand
Franchisees/Retailers can book/ confirm their orders on SMS
Launch Contest or Quiz to build publicity around a Brand or an Event
Initiate opinion Polls to get feedback from the customers
What Client Says?
testimonials
I am writing to extend my deepest gratitude to the entire Covalent Softwares team for your outstanding work on developing our new web application, Eknewon. As a satisfied client, I am thrilled with the results and the professional experience we had throughout the project.
Very proactive services I've been using the application for 3 months now nd anytime I get any challenge the team is always there nd gets it resolved immediately.
I have had the pleasure of using the SMS service provided by Covalent, and I must say that I am thoroughly impressed! From start to finish, the entire experience was seamless, efficient, and effective.
We have been using Covalent Software services at our workplace and I must say, I am highly impressed by the customer support that they provide us I have been in touch with Mr. Nabarun Gupta and I am very happy with the support solution; right from the training part to grievances, the team is very active with their problem solution skills. I would highly recommend opting their service if you're looking for online promotion like whatsapp, sms, mail and more.
The best software solution that we were looking for. Doing fantastic work and very well managed support team. Thanks Covalent.
Excellent service. I highly recommend Covalent Softwares as the best website development Company in Delhi. Our Website that they developed is running very smoothly and hassle free.
We have bought a small package of leads for Real Estate and got very good leads from there. Team is professional and they are doing amazing job. Their marketing and promotional activities are really result oriented.
Extremely professional company and above all the team exactly knows where to hit and get the best results possible.. 10/10 to them.
Last 5 years we have been working with Covalent softwares We haven't had any problems yet. Thanks Nabarun Gupta your service is very good.
We have bought a small package of leads for Real Estate and got very good leads from there. Team is professional and they are doing amazing job. Their marketing and promotional activities are really result oriented.
From last 5 years I am taking various services from Covalent Softwares. They people have excellent support team. I really appreciate their work.
I think they are one of the best in this industry not only in terms of behavior, but in terms of their work also. God bless them.
I am reseller of this company. I am happy here with service and staff!

Years in IT Services

14+

Satisfied Customers

35K+

Products & Services

50+

Location Presence

6

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